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Terms & Conditions

Last updated: 14 May 2026

1. Who we are

Shopping Buddy ("we", "us", "our") is an independent UK price-comparison service. By using our service you agree to these Terms.

2. Acceptance

By creating an account or continuing to use Shopping Buddy you agree to these Terms. If you do not agree, do not use the service.

3. The service and how prices are sourced

Shopping Buddy lets you build a shopping list and compare prices across UK supermarkets. Product titles, sizes and prices are sourced on demand from publicly accessible retailer pages and displayed alongside a link to the original listing on the retailer's website. We do not host retailer images and we are not affiliated with, endorsed by, or sponsored by any retailer. Prices and availability may be out of date or incorrect — always verify the price at the retailer before purchasing. Retailers who would like us to stop accessing their data can contact us via our contact page.

4. Your account

You must provide accurate information, keep your credentials confidential, and are responsible for activity under your account. You must be of legal age in your jurisdiction.

5. Acceptable use

You agree not to:

  • use the service unlawfully or to infringe the rights of others;
  • commit fraud, send spam, or impersonate others;
  • scrape, probe, or interfere with the security of the service;
  • upload malware or attempt to circumvent technical limits.

6. Intellectual property

We retain ownership of the service, including software, design, branding, and content we provide. You receive a limited, non-exclusive, non-transferable right to use the service within your selected plan.

7. Service availability

We do not guarantee uninterrupted or error-free operation. We may modify or discontinue features at any time.

8. Payments and subscriptions

Paid plans are billed in advance on a recurring basis (monthly or annually). For full payment, billing, tax, cancellation and refund mechanics, please refer to Paddle's Buyer Terms. Cancelling Pro takes effect immediately and you will lose access to Pro features at the time of cancellation.

9. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

10. Suspension and termination

We may suspend or terminate access for material breach, non-payment, suspected fraud or security risk, or repeated policy violations. You may stop using the service at any time.

11. Warranties and liability

To the fullest extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose. Our aggregate liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect, consequential or special damages. We do not exclude liability where it cannot be excluded by law (e.g. fraud, death or personal injury caused by negligence).

12. Governing law

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Contact

Questions, support, or retailer takedown requests — email admin@shoppingbuddy.co.uk or visit our contact page.